R77195 Terms & Conditions — Platform Usage Terms for Malaysian Players

In these Terms & Conditions, the words "r77195", "we", "platform" and "website" refer to the online service operated under the domain r77195.net, including all sections and features available on it. The words "Member", "you" and "user" refer to any individual who has registered an account or is using r77195's services.

These Terms & Conditions apply to all aspects of r77195 platform use, including but not limited to: account registration, deposits and withdrawals, participation in casino games, Sports Betting, slots, Live Casino, progressive jackpots, and any promotions or bonuses offered from time to time.

The Malay-language version of this document is the official version applicable to all r77195 members in Malaysia. In the event of any conflict between the Malay version and any translation in another language, the Malay version shall prevail.

To be eligible to register and use r77195's services, you must meet all of the following requirements without exception:

• At least 18 years old at the time of registration. r77195 enforces strict age verification, and any account suspected of being held by an underage individual will be suspended immediately without prior notice.
• Register under your own personal name — not on behalf of another person, company, or any other legal entity.
• Have full legal capacity to enter into binding contracts and use online gambling services.
• Not feeling pressured, influenced, or coerced by any other party to register or play at r77195.
• Not currently under an active self-exclusion period at r77195 or any other gambling platform you have registered with.
• Register using accurate, truthful, and up-to-date information — including your full name, date of birth, phone number, and email address.

R77195 reserves the right to request proof of eligibility at any time through the KYC (Know Your Customer) verification process. Failure or refusal to provide the required documents within the given timeframe may result in account suspension until verification is complete.

Each individual is only permitted to hold one account at r77195. Owning more than one account — whether using the same or different personal details — is a serious violation of these Terms & Conditions and may result in all associated accounts being frozen and any outstanding balances or winnings being forfeited.

You are solely responsible for:

• Keep your r77195 account password and login details confidential. Do not share this information with anyone, including family members.
• All activity that takes place in your account — whether performed by you or by another party who gained access due to your negligence.
• Update your personal information promptly whenever changes occur, particularly your phone number, email address, and banking details.
• Keep the device you use to access your r77195 account secure at all times.

If you suspect your account has been accessed without authorisation, please contact r77195's support team immediately via Live Chat or email at support@r77195.net. r77195 is not liable for any losses arising from unauthorised access caused by the account holder's own negligence.

R77195 accepts deposits in Malaysian Ringgit (MYR) only, via approved payment methods. The minimum deposit is RM 20 per transaction. r77195 does not charge any deposit fees; however, certain payment methods may apply their own processing charges.

Deposit methods currently accepted by r77195 include:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow (transfer using IC number or phone number)
• FPX online banking — Maybank2u, CIMB Clicks, and other FPX member banks

All deposits must come from an account or payment method registered in the same r77195 member's name. Deposits from third-party accounts — including those of family members — are not permitted and will be returned without any applicable bonus. r77195 reserves the right to request proof of payment method ownership at any time as part of the verification process.

Credits are typically reflected in your r77195 account within 60 seconds of a successful payment. If your credits have not appeared after 10 minutes, please contact the r77195 support team with your transaction proof for verification.

R77195 members may request a withdrawal of winnings at any time, provided the following conditions are met:

• The account has been fully verified through r77195's KYC process.
• All applicable bonus rollover requirements have been fully met.
• No active investigation or review is in progress on the account at the time the request is made.
• The minimum withdrawal amount is RM 50 per request.

Standard r77195 withdrawals are processed within 1 to 3 hours. Withdrawals involving larger amounts or those requiring additional compliance review may take up to 24 hours. Members who have reached VIP status enjoy priority withdrawal processing, which is generally faster than the standard timeframe.

Withdrawals may only be made to the same account or payment method used for the original deposit — this is an important security measure to prevent fraud and money laundering. r77195 reserves the right to decline withdrawal requests that do not meet this requirement.

All bonuses and promotions offered by r77195 are subject to specific terms set for each offer. Rollover requirements, validity periods, and eligible games are clearly stated in the terms of each respective promotion. The following general principles apply to all r77195 bonuses:

• Each welcome bonus may only be claimed once only by each individual registering a new r77195 account. Any attempt to claim the welcome bonus more than once through multiple accounts will result in the cancellation of all bonuses and may lead to account termination.
• Rollover requirements must be met within the specified timeframe. Any bonus that fails to meet its rollover conditions before expiry will be forfeited and cannot be reactivated.
• R77195 reserves the right to withdraw awarded bonuses if there is evidence of abuse, bonus arbitrage, or usage that is inconsistent with the spirit of the promotional offer.
• Bonus value awarded through promotions may not be transferred between accounts or converted directly to cash without first meeting the specified rollover requirements.
• Winnings from free spins are typically credited as bonus funds subject to rollover requirements before withdrawal — refer to the specific promotion terms for full details.

R77195 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Such changes will not affect bonus terms already credited to a member's account before the effective date of the change.

All games available on r77195 — including slots, Live Casino, table games, and progressive jackpots — operate on software sourced from internationally certified providers that use RNG (Random Number Generator) technology independently audited by third-party testing bodies.

Settled game results are final and cannot be reversed, except in cases where a proven technical failure is found to have affected the outcome. In such instances, r77195 will conduct an investigation and determine the appropriate course of action based on its internal resolution policy.

R77195 reserves the right to void any game or bet if:

• A serious technical failure has occurred in the platform's software or infrastructure.
• There is evidence of manipulation, fraud, or exploitation of technical vulnerabilities by a member.
• A member's account is found to have violated any term set out in this document.

The RTP (Return to Player) percentages published by r77195 are theoretical long-term values set by game providers and verified by independent third parties. These figures do not guarantee returns for any individual gaming session. r77195 does not alter the RTP values from those set by the original provider.

The r77195 Sports Betting section offers odds across a wide range of sports and leagues, including Liga Super Malaysia, the English Premier League (EPL), badminton, e-sports, and more. The odds displayed at the time a bet is accepted are the odds that will be used to calculate winnings — any change in odds after a bet has been accepted will not affect the value of that bet.

Key conditions for r77195 Sports Betting:

• The minimum stake per betting slip is RM 2. Maximum bet limits vary depending on the sport, league, and market selected.
• Accepted bets may not be cancelled by the member after the time of acceptance, except in cases where r77195 permits the Cash Out function for the relevant market.
• Postponed or cancelled matches will be settled in accordance with r77195's standard settlement rules — bets are typically refunded in full unless stated otherwise in the relevant market terms.
• R77195 reserves the right to refuse or limit any bet without providing a reason, particularly for accounts displaying suspicious or unusual betting patterns.
• Winnings from bets placed on matches subsequently found to involve corruption or match-fixing will be voided and the funds returned to the account balance.

In-play betting on live games or matches is subject to market availability and acceptance time limits set by r77195. r77195's decisions on the acceptance, rejection, or settlement of Sports Betting wagers are final.

R77195 enforces a strict zero-tolerance policy against all forms of fraud, misconduct, and platform abuse. The following activities are strictly prohibited and will result in immediate account termination along with forfeiture of all balances and winnings:

• Registering for or using more than one r77195 account.
• Providing false or misleading information during registration or the KYC verification process.
• Using bots, automated tools, or any technical means to exploit the system or gain an unfair advantage in any game.
• Bonus arbitrage — creating new accounts or using multiple accounts solely to exploit r77195's bonus offers.
• Colluding with other players to manipulate betting outcomes or game results.
• Attempting to access another member's systems, databases, or account without authorisation.
• Using the r77195 platform for money laundering or any other illegal activity.
• Transferring funds between member accounts to circumvent limits or conditions set by the platform.

R77195 cooperates fully with relevant authorities when there is evidence of illegal activity conducted through the platform. Member information will be shared with the authorities in accordance with lawful legal procedures without requiring the member's consent.

R77195 members may request voluntary account closure at any time by contacting the r77195 support team. Before closure is processed, all outstanding bonus rollover requirements will be terminated and any eligible balance will be returned to the member via their original payment method.

R77195 reserves the right to suspend or terminate a member's account — with or without prior notice — under the following circumstances:

• Violation of any term set out in this document.
• False information provided during registration or identity verification.
• Requests from law enforcement authorities or relevant regulatory bodies.
• Accounts that have been inactive for more than 12 consecutive months with no login activity or transactions.
• Any conduct falling under the prohibited categories set out in Section 9.

In the event of account termination due to a breach of terms, r77195 reserves the right to withhold any outstanding balances or winnings pending the outcome of an investigation. r77195's final decision in such matters is binding.

R77195 is not liable for any loss or damage arising from:

• Service disruptions caused by technical failures beyond r77195's control, including internet outages, power failures, or natural disasters.
• Unfavorable game outcomes that are the natural result of normal certified RNG system operation.
• Unauthorised access to a member's account resulting from the account holder's own negligence in safeguarding their login credentials.
• Losses arising from delays in transaction processing caused by third parties such as banks or e-wallet providers.

R77195's total liability to any member for any claim shall not exceed the amount deposited by that member in the 30 days preceding the claim. This liability cap is agreed upon by both parties as part of the platform's terms of use.

R77195 takes responsible gaming and member well-being very seriously. Our platform provides a range of self-control tools accessible directly from your account settings:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit that cannot be exceeded.
• Loss Limit: Set a daily or weekly net loss limit — once this limit is reached, you will be unable to place bets or start new games until the next period begins.
• Session Time Limit: Limit the amount of time you can spend on the r77195 platform each day.
• Cooling-Off Mode: Take a temporary break of between 24 hours and 30 days without permanently closing your account.
• Self-Exclusion: Close access to your r77195 account for a minimum period of 6 months or permanently.

R77195 trains our support team to identify signs of problem gambling and respond appropriately. Members displaying concerning patterns of play may be contacted by r77195 with information on available support resources. In serious cases, r77195 reserves the right to proactively impose account restrictions in the interest of the member's wellbeing.

Gambling should always be treated as entertainment, not as a source of income or a way to resolve financial difficulties. If you feel that gambling is beginning to affect your life, contact the r77195 support team for information on help resources available in Malaysia.

If you have any complaint or dispute regarding r77195's services, we encourage you to follow the procedure below in the order listed:

• Step 1 — Contact Customer Support: Submit your complaint to the r77195 support team via Live Chat or email at support@r77195.net. Include full details such as your account number, the date and time of the incident, and a clear description of the issue. We will endeavour to resolve your complaint within 48 working hours.
• Step 2 — Internal Escalation: If you are not satisfied with the first-level customer support response, request an escalation to a supervisor or team manager. Escalated complaints will be handled within 5 working days.
• Step 3 — Independent Review: If an internal resolution is unsatisfactory, you may seek independent third-party advice. r77195 will cooperate fully with any legitimate and impartial review process.

All disputes must be raised within 30 days from the date of the disputed incident. r77195 will not consider complaints submitted after this period except in exceptional circumstances that can be substantiated.

These r77195 Terms & Conditions are interpreted and enforced in accordance with applicable laws, including Malaysia's Personal Data Protection Act 2010 (PDPA) for matters relating to member privacy and personal data protection.

If any provision of these Terms & Conditions is found to be invalid, unenforceable, or in conflict with applicable law, that provision will be reinterpreted or severed from this document without affecting the validity of the remaining provisions.

R77195 reserves the right to update these Terms & Conditions from time to time. Material changes will be communicated to members via their registered email or in-platform notification at least 7 days before taking effect. Continued use of the r77195 platform after changes take effect constitutes acceptance of the updated terms.

This document constitutes the entire agreement between you and r77195 regarding your use of the platform, and supersedes all prior agreements, representations, or understandings whether oral or written.