R77195 Privacy Policy — Personal Data Protection for Malaysian Players

R77195 is an online Sports Betting and casino platform operating under the domain r77195.net. We understand that members' trust is our most valuable asset — and that trust begins with how we handle the personal information you entrust to us.

This Privacy Policy was drafted to meet the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and reflects r77195's commitment to operating transparently, responsibly, and ethically in all aspects of member personal data handling.

This policy applies to all personal information we collect through the r77195 website, mobile applications (where applicable), interactions with our customer support team, and any other channel through which you communicate or transact with r77195. By using our services, you agree to the terms of this Privacy Policy.

R77195 collects various categories of personal data necessary to provide platform services safely and effectively. Below is a detailed overview of the types of data we collect:

* r77195 does not collect sensitive data such as health information, political views or religious beliefs unless you voluntarily provide it in the context of responsible gaming support.

R77195 collects member personal data through several primary channels:

• Account Registration Form: When you register a new account with r77195, you provide us directly with basic information such as your name, email address, date of birth, and phone number.
• KYC Verification Process: To verify identity and meet compliance requirements, r77195 may request additional documents such as a copy of your identity card or proof of address.
• Financial Transactions: Each time you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, the relevant transaction information is automatically recorded for accounting and compliance purposes.
• Platform Usage: Technical and gameplay data are collected automatically via cookies, server logs, and tracking technologies that operate while you use r77195.
• Customer Support Interactions: When you contact the r77195 support team via Live Chat, email, or other channels, those communication records are retained for customer service and training purposes.
• Third-Party Sources: In limited circumstances and with appropriate consent, r77195 may receive information from trusted third parties — such as identity verification providers — for enhanced KYC purposes.

R77195 does not purchase or acquire personal data lists from any commercial source. All data we hold has been provided directly by you or generated through your interactions with the r77195 platform.

R77195 uses collected personal data solely for legitimate and relevant purposes. The following are the primary purposes for which this data is used:

• Account Management: Creating, verifying, and managing r77195 member accounts, including processing registrations, KYC verification, and password management.
• Service Delivery: Processing deposits and withdrawals via Malaysian payment methods, accessing slots, Live Casino, Sports Betting, and all other features on the r77195 platform.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, bonus abuse, and any suspicious behaviour on the r77195 platform.
• Legal Compliance: Fulfilling relevant legal and regulatory obligations, including KYC requirements, anti-money laundering (AML) requirements, and any directives from relevant authorities.
• Customer Support: Providing effective support to members in Bahasa Melayu, processing complaints, resolving disputes, and updating account information.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of potential gambling problems and providing appropriate intervention or support to members who need it.
• Service Communications: Sending important account notifications, changes to terms, security alerts, or relevant promotional information (with your consent).
• Platform Improvements: Analysing usage data in aggregate and anonymised form to improve the quality, performance and user experience at r77195.

R77195 does not use members' personal data for any purpose not listed above without first obtaining your additional consent.

R77195 does not sell, rent or disclose members' personal data to third parties for marketing purposes. However, there are limited situations where r77195 may need to share data with certain parties to enable services to function properly or to fulfil legal obligations:

• Payment Service Providers: To process deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, minimal transaction information must be shared with these providers. All providers are bound by confidentiality agreements and maintain their own privacy policies.
• Game Providers: To enable access to games from Pragmatic Play, PG Soft, Big Time Gaming and other providers, limited game session data may be processed by the relevant provider. These providers are independently audited and comply with international security standards.
• Identity Verification Provider: For KYC purposes, r77195 may use the services of approved third-party identity verification providers to authenticate the documents you submit.
• Law Enforcement Authorities: r77195 will disclose personal data to police authorities, commissions, or other enforcement bodies when required to do so by law or a valid court order.
• Professional Advisors: Lawyers, accountants, auditors, and other professional advisors bound by confidentiality obligations may access certain data within the scope of their professional work for r77195.

Protecting the personal data of r77195 members is a responsibility we take very seriously. The following security layers are in place to safeguard your information:

• 256-bit SSL Encryption: All communication between your browser or app and r77195's servers is encrypted using 256-bit TLS/SSL protocol — the highest commercial standard available today.
• Stored Data Encryption: Sensitive data stored in the r77195 database — such as passwords and financial details — is held in encrypted form using robust hashing algorithms. No r77195 employee is able to view your password in plain text.
• Tiered Access Controls: Access to members' personal data within r77195's internal systems is restricted to staff with a legitimate business need. All access is logged and monitored on a regular basis.
• 24/7 Security Monitoring: The r77195 security team continuously monitors our systems to promptly detect and respond to any threats or suspicious activity.
• Regular Security Testing: r77195 conducts regular security assessments and penetration testing by independent experts to identify and remediate vulnerabilities before they can be exploited.
• Secure Data Backup: Member data is regularly backed up to secure, separate locations to ensure rapid recovery in the event of a system failure or unforeseen incident.

While r77195 takes all reasonable steps to protect your data, no system can guarantee 100% absolute security. You also play an important role in keeping your account secure by using a strong password, not sharing your login credentials, and notifying us immediately if you suspect any unauthorised access.

R77195 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the r77195 website. The following are the types of cookies we use:

• Essential Cookies (Required): These cookies are required for the core functionality of the r77195 platform — including login session management, security and platform stability. Disabling these cookies will significantly impact your ability to use the platform.
• Preference Cookies: Storing your preferences such as interface language, display currency, and game settings so you don't have to reconfigure them every time you log in to r77195.
• Analytics Cookies: Helps r77195 understand how members use the platform — most frequently visited pages, time spent on the platform, and navigation paths. This data is used in aggregated, anonymised form to improve the user experience.
• Security Cookies: Detecting and preventing fraudulent activity and unauthorised access by monitoring for unusual activity patterns within user sessions.

You can manage cookie settings through your web browser's preferences. Disabling certain cookies may affect the functionality or your experience on the r77195 platform. For more information on managing cookies, please refer to your browser's help documentation.

As an r77195 member whose personal data is processed by us, you have rights protected under Malaysia's PDPA. r77195 fully respects and facilitates the exercise of these rights:

R77195 is a platform designed exclusively for adults aged 18 and above. We do not accept registrations from minors and do not knowingly collect any personal data from children.

The r77195 registration process requires age verification, and any account suspected of belonging to an individual under 18 will be suspended immediately pending investigation. Should r77195 find that a child's personal data has been collected inadvertently, we will take immediate steps to delete that data from our systems.

Parents or guardians concerned about their children potentially accessing the r77195 platform without permission are encouraged to contact us immediately at support@r77195.net. r77195 will cooperate fully to address such situations.

In the course of operating the r77195 platform, certain personal data may be processed or stored on servers located outside Malaysia — particularly data related to international game software providers such as Pragmatic Play, PG Soft, Big Time Gaming, and others operating across multiple countries.

When personal data is transferred outside Malaysia, r77195 ensures that:

• Transfers are only made to countries or entities that provide a level of data protection equivalent to or greater than that required under Malaysia's PDPA.
• Appropriate data processing agreements have been signed with all recipients of data outside Malaysia, requiring them to protect data in accordance with the standards set by r77195.
• All data transfers are conducted through secure, encrypted channels to prevent interception in transit.

By using r77195's services, you consent to such data transfers as described in this Privacy Policy, subject to the protections and safeguards mentioned above.

R77195 retains members' personal data only for as long as it is needed for the stated purposes or as required by law. Our data retention guidelines are as follows:

• Active Account Data: For as long as your r77195 account remains active, all account-related data is retained to ensure our services can be provided properly.
• Financial Transaction Data: Deposit and withdrawal transaction records are retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to financial records and anti-money laundering.
• KYC Documents: Identity verification documents are retained for a minimum of 5 years after the business relationship ends, in line with industry-standard compliance requirements.
• Game Data: Gaming history and betting logs are retained for 3 years from the date of play for dispute resolution and compliance purposes.
• Communication Records: Live Chat and customer support email records are retained for 2 years for quality control and complaints resolution purposes.
• Closed Account Data: After an account is closed, data no longer required for legal or compliance purposes will be deleted or anonymised within 90 days.

Once the relevant retention period expires, r77195 will securely delete or anonymise data in accordance with standard procedures that ensure the data cannot be recovered by any party.

R77195 reserves the right to update this Privacy Policy from time to time to reflect changes in our services, new legal requirements, or evolving data protection best practices. The latest version of the Privacy Policy is always available on the r77195 website, with the "last updated" date clearly displayed at the top of the document.

For material changes — that is, changes that significantly affect how we collect or use your personal data — r77195 will notify you via your registered email or an in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.

Continued use of the r77195 platform after an updated Privacy Policy takes effect will be considered acceptance of the new terms. If you do not agree with any changes, you have the right to close your r77195 account and request deletion of your personal data as outlined in Section 8.

If you have any questions, concerns, or complaints regarding r77195's Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us through the following channels:

• Privacy Email: support@r77195.net — please include "Privacy Enquiry" in the subject line to ensure your message is directed to the relevant team promptly.
• Live Chat: Available directly within the r77195 platform, 24 hours a day, 7 days a week. Our support team is on hand in Bahasa Melayu, English, and Mandarin.

R77195 aims to respond to all privacy-related enquiries within 5 business days of receipt. For more complex data access or data rights requests, we target resolution within 21 business days as stipulated by Malaysia's PDPA.

We value your feedback on how we handle privacy. Every complaint or suggestion we receive is used to continuously improve r77195's privacy practices for the benefit of all our Malaysian members.